Learn The Real Health of Your Medical Practice? Here’s How:
- Customer Service or Patient Care Issues/ Concerns
- Compliance issues with State or other Regulatory bodies
- Discover financial irregularities such as embezzlement
- Growth and Development opportunities inside and outside of your practice
- Staff training and development needs
- Promotional opportunities for new and existing products and services
- Discuss and measure the return on your marketing investments and brand building
- Make additional enhancements to your practice or group marketing campaigns to ensure the furthest reach and highest yields for new patient acquisition
- The ability to measure and monitor your practice performance is key to longevity and financial practice success
- Identify how many leads your marketing efforts to produce each week
- How many of those leads are converted by your staff to actual consultations
- How many of those consultations are now actual paying clients
- A Conversion Rate (CR) rule of thumb is to have no less than a 75% closure rate for all email leads and phone call inquiries.
- For Consultation Closure Conversion (CCC) there should be a rate of no less than 80% closure for face to face consultations to clients becoming paying patients.
- How much revenue was generated by that effort for the week?
- How many upsells with patient financing offers and acceptance occurred for the week?
