How Do You Attract and Keep the Best Medical Staff

Constant change, lack of familiarity, and instability can be very unsettling and detrimental to your practice. Your patients need to know who they are dealing with on a regular basis, a friendly face who has access to their very personal information and medical records. Seeing familiar faces builds trust, builds confidence, and builds reassurance about the kind of care they can expect and will receive at your practice and with your staff. No Doctor or Practice Manager wants to be held hostage by their staff, nor should they be.

Our point here is that some team members are indispensable. It is also true that when your patients notice a high turnover of staff, they feel less secure and confident about the doctor or the patient care process. Patients look for and need the security that comes from seeing and having a familiar face to speak with about their issues or concerns. It’s part of the continuity of patient care. A familiar face ensures a consistent patient experience at your practice; they want to know what to expect and whom to expect it from. Patient Prospects are much more informed today and as a result, expect a higher quality of care and professionalism. You can’t create that type of high-end experience with high turnover.